Our hope is that your purchase meets or exceeds your expectations; otherwise, you are welcome to return items for EXCHANGE or MERCHANDISE CREDIT. We do not offer credit card refunds.
All returned packages must be received by our Returns Department within 14 days from the date your order is delivered. When using the enclosed return label included with your package, please allow up to 5 business days for shipment within the 14 day deadline. (Holiday gifts are eligible for an extended return window - see below for holiday return exceptions.) Eligible returns must have all original tags attached and will not be accepted if they have been worn, altered, washed or damaged. Ineligible returns will be shipped back to the sender at the purchaser's expense.
Holiday gifts purchased between November 16th and December 24th must be received by our Returns Department by January 10th the following year. Valentine's gifts purchased between January 15th and February 14th must be received by February 28th.
Due to the delicate nature of our products, please take care when returning items to us. Padded or molded garments must be packaged delicately to ensure there is no damage to the cups. Nancy Meyer reserves the right to refuse any package that is poorly packaged or damaged in such a way as to render the items unsalable.
Each garment, whether being shipped or received, is inspected by a Nancy Meyer Senior Associate to ensure quality control. Please use care when trying on a garment for fit. Body creams, perfume and jewelry can cause the garment to become soiled or damaged, thus making it ineligible for return.
If the garment is soiled, damaged, washed or if any of the tags have been removed, the garment will be sent back to the sender at the purchaser's expense.
Shipping and gift wrap charges are non-refundable.
All items marked FINAL SALE cannot be returned or exchanged.
Nancy Meyer does not offer price adjustments, including on sale and promotional sale merchandise.
Gift Cards may not be returned, redeemed for cash, or refunded to the credit card used for purchase.
In the case that defective merchandise is received, Nancy Meyer is happy to provide a replacement of the same style and size, provided the return meets all other standard return guidelines.